About Back to the Roots
What is Back to the Roots and what makes it unique?
Back to the Roots is a boutique travel agency in Bali dedicated to creating authentic, tailor-made journeys that connect travelers with the island’s culture, nature, and people. Unlike mainstream tourism, we design personalized itineraries that reflect each traveler’s interests while promoting sustainable travel and eco-friendly experiences supporting local communities.
What makes us unique is our philosophy: every trip is carefully crafted to blend Bali’s cultural traditions, stunning landscapes, and responsible tourism practices. With the guidance of passionate local experts, travelers enjoy immersive experiences—from village ceremonies to eco-projects—designed around their personal preferences.
Back to the Roots is not just about visiting Bali, but about living it authentically and in your own way, leaving a positive impact while creating unforgettable memories.
How are your trips different from mainstream tours in Bali?
Back to the Roots offers a very different experience compared to standard Bali tours. Instead of following crowded tourist routes, our boutique travel agency designs tailor-made journeys that immerse you in Bali’s authentic culture and hidden gems. We collaborate with local communities, artisans, and eco-friendly partners, ensuring your trip has a positive impact while staying unique and personal. Each itinerary balances authentic cultural encounters, responsible adventure, and comfort, avoiding the “one-size-fits-all” packages of mass tourism. This approach lets you experience Bali more deeply, with genuine human connections and unforgettable stories to bring home.
What does “authentic travel” mean to your agency?
For Back to the Roots, authentic travel means going beyond sightseeing to create meaningful connections with Bali’s culture, nature, and people. Instead of staged experiences, we focus on real encounters with local communities, traditions, and landscapes. Travelers can share meals with Balinese families, join traditional ceremonies, explore rice terraces guided by locals, or support community projects. Authenticity also means respecting the island’s rhythm and environment, traveling responsibly, and valuing quality over quantity. Our role is to design personalized, immersive journeys that reflect your interests while staying true to the spirit of Bali.
Booking & Customization
Can I customize my itinerary with Back to the Roots?
Yes — customization is at the heart of Back to the Roots. Every traveler is different, so we design tailor-made itineraries in Bali and Indonesia that match your interests, travel style, and budget. Whether you want to focus on cultural traditions, outdoor adventures, wellness retreats, or family-friendly activities, our travel designers craft a program just for you. Unlike packaged tours, our personalized trips allow you to mix and match experiences while ensuring authenticity and sustainability. With us, your journey is never generic — it’s uniquely yours.
How does the booking process work?
Booking with Back to the Roots is simple and transparent. You start by contacting our travel designers with your ideas and preferred travel dates. We then create a personalized itinerary based on your wishes, including authentic activities, handpicked stays, and local experiences. Once you are happy with the proposal, you confirm with a secure online payment. Our team stays in touch before and during your trip to provide assistance and adjustments if needed. This flexible and guided booking process ensures peace of mind from the first conversation until your return.
Do you offer trips outside Bali too?
Yes, while Back to the Roots was born in Bali, we also design authentic journeys across Indonesia and beyond. Our team curates handpicked experiences in nearby islands such as Nusa Penida, Lombok, the Gili Islands, and Flores (Labuan Bajo & Komodo). For travelers seeking a broader adventure, we can extend your trip with regional escapes in Southeast Asia. Every itinerary is created with the same philosophy: authentic connections, sustainable travel, and tailor-made guidance. This means you can start in Bali and continue your journey abroad, always with our trusted local partners and personalized support.
Sustainability & Impact
How does Back to the Roots support local communities?
At Back to the Roots, supporting local communities is at the heart of everything we do. We collaborate directly with Balinese families, artisans, farmers, and community-based organizations to ensure that your travel spending stays in the region. By choosing our trips, you help create fair income opportunities, preserve cultural traditions, and sustain local eco-initiatives. Many of our experiences include authentic encounters—such as cooking with a host family, learning from village craftsmen, or joining cultural ceremonies—that benefit both travelers and locals. This approach ensures your journey has a positive social and economic impact, making your adventure truly responsible travel in Bali and Indonesia.
Are your trips eco-friendly and sustainable?
Yes — every Back to the Roots journey is designed to be eco-friendly and sustainable. We carefully select eco-lodges, green transportation options, and low-impact activities to minimize your carbon footprint. Our itineraries promote slow travel and highlight experiences that protect Bali’s natural ecosystems, from rice terraces and coral reefs to volcanic landscapes. We also work with eco-certified partners and support local conservation initiatives such as reef restoration and organic farming. By choosing us, you contribute to sustainable tourism in Bali and Indonesia while enjoying authentic adventures that respect both people and the planet.
How do you choose your local partners?
At Back to the Roots, we carefully select our local partners in Bali and across Indonesia based on authenticity, sustainability, and community impact. Each partner — whether it’s a family-run homestay, an eco-resort, or a local guide — is chosen for their commitment to preserving cultural traditions and protecting the environment. We personally visit and test every experience to ensure high quality and genuine hospitality. By collaborating only with trusted local businesses, we guarantee that your travel investment directly supports local communities while offering you unique, responsible, and memorable experiences.
Practical Information
Who are your trips designed for (solo, couples, families)?
Back to the Roots trips are designed for curious travelers of all ages who seek authentic and meaningful experiences in Bali and beyond. Whether you’re a solo traveler looking for cultural immersion, a couple searching for a romantic getaway, or a family wanting to discover Bali together, we adapt each journey to your needs. Our itineraries balance adventure, relaxation, and cultural encounters, making them suitable for diverse interests and comfort levels. Because every traveler is unique, we specialize in tailor-made itineraries that combine flexibility with local expertise — ensuring that your trip is both safe and unforgettable.
Is it safe to travel with Back to the Roots?
Yes — traveling with Back to the Roots is safe and worry-free. We carefully select our local partners, guides, and accommodations to ensure they meet high standards of quality, safety, and hospitality. Our team is always available to provide assistance and support during your trip, so you never feel alone in case of questions or unforeseen events. In addition, we design itineraries that respect local regulations and cultural norms, while keeping your comfort in mind. Whether you are exploring remote villages, hiking in nature, or enjoying the beaches of Bali, you can count on our expertise, planning, and trusted network to keep your journey safe and enjoyable.
What is included in your trips and what is not?
Each Back to the Roots trip is tailored to your needs, which means inclusions may vary. In most cases, our packages cover accommodation, breakfast (depending on the property), and transfers related to the program. Activities can either be included upfront or added as optional experiences, so you decide the level of flexibility in your itinerary. What’s not included are international flights, personal expenses, and travel insurance. Some meals are intentionally left free to give you the chance to discover Bali’s vibrant food culture. Before confirming your booking, we provide a clear list of what’s included and excluded, so you can travel with full transparency and confidence.
Payments & Policies
What payment methods do you accept?
Back to the Roots accepts secure online payments to make booking your trip easy and reliable. We support major credit and debit cards (Visa, MasterCard, American Express) as well as secure digital payments such as PayPal or Stripe. For travelers already in Bali, we can also arrange local payment options if needed. Every transaction is processed through encrypted payment gateways, ensuring your personal and financial details remain protected. This flexibility allows you to choose the payment method that best suits your travel planning.
Is my online payment secure?
Yes — your online payment is fully secure with Back to the Roots. We work with trusted international payment gateways that use advanced SSL encryption to protect your personal and financial data at every step. We never store your card details on our servers, and you will always receive a secure confirmation receipt after your booking. For added peace of mind, we also offer alternative payment methods such as bank transfers or digital wallets, depending on your location. Our priority is to make the process safe, transparent, and stress-free, so you can focus on preparing for your trip with confidence.
Do you offer refunds or flexible cancellation policies?
Yes — Back to the Roots offers flexible cancellation policies because we understand that travel plans can change. Each trip comes with a clear cancellation and refund policy, which depends on the type of experience and our local partners’ conditions. In most cases, you can cancel or reschedule within a specific timeframe and receive a partial or full refund. We are committed to being transparent and will always explain your options before booking. For extra peace of mind, we also recommend travel insurance to cover unexpected changes or emergencies during your journey.
Do you offer flexible payment or financing options?
Yes — to make your trip with Back to the Roots more accessible, we provide flexible payment options. In addition to secure one-time payments, we allow you to pay in installments, with the possibility to spread the cost over several months before your departure. This makes it easier for both individuals and groups to plan their Bali experience without financial stress. Our team will guide you through the available payment plans and deadlines, so you can choose the option that best suits your budget and travel schedule.
School & Company
Do you organize trips for schools and universities?
Yes, Back to the Roots designs tailor-made programs for schools, universities, and educational institutions that want to explore Bali beyond the classroom. Our educational trips combine cultural immersion, field visits, and interactive workshops to help students understand Bali’s history, traditions, and sustainability challenges. Whether you are a university department planning a study abroad program or a school seeking a hands-on learning journey, we adapt the itinerary to your learning objectives. We collaborate with trusted local partners to provide safe accommodation, transportation, and expert facilitators, ensuring a meaningful and enriching experience for every group.
Can you design corporate retreats or team-building offsites in Bali?
Absolutely. Back to the Roots creates customized corporate retreats and team-building experiences in Bali that combine relaxation, cultural immersion, and professional growth. From executive offsites in eco-resorts to team-building activities such as cooking classes, yoga sessions, surf lessons, or volunteering with local communities, each program is tailored to your company’s goals. Our team handles logistics — including accommodation, transport, and on-site facilitation — so you can focus on bonding and creativity. Whether you’re planning a wellness retreat, a leadership workshop, or a reward trip, we design a seamless experience that strengthens team spirit while embracing Bali’s unique culture.
What learning outcomes or themes can you include (culture, sustainability, service learning)?
Back to the Roots creates learning programs in Bali that can be tailored around diverse educational themes. Schools and universities often choose modules on Balinese culture, history, and traditions, while others focus on environmental sustainability and eco-tourism practices. We also design service learning projects where students collaborate with local communities, contributing to real initiatives such as conservation, organic farming, or cultural preservation. Each program is flexible and can be aligned with your institution’s learning outcomes or curriculum goals. Our aim is to provide meaningful, hands-on experiences that combine academic growth with immersion in Bali’s unique context.
Can you adapt programs to specific curricula or company objectives?
Yes — Back to the Roots specializes in tailor-made group programs in Bali. For schools and universities, we can align activities with your curriculum requirements, whether focused on culture, sustainability, hospitality, or business studies. For companies, we adapt retreats and offsites to meet specific team-building, leadership, or wellness objectives. Every itinerary is flexible: we select destinations, workshops, and facilitators that reflect your learning or corporate goals. Our approach ensures that each group benefits from a customized Bali experience that balances meaningful content with authentic cultural immersion, making it both educational and inspiring.
What group sizes and durations do you support?
Back to the Roots can accommodate a wide range of group sizes for educational and corporate travel in Bali. We typically support groups from 6 to 25 participants, ensuring personalized attention while maintaining logistical efficiency. Smaller teams benefit from an intimate and flexible setup, while larger groups can enjoy structured programs with multiple facilitators. Trip durations vary from short 3–4 day immersions to extended 2–3 week programs, depending on your objectives. Whether you’re planning a university study tour or a company retreat, we tailor the schedule to fit your time frame and ensure a smooth, impactful experience.
What’s included for groups (accommodation, transport, activities, facilitators)?
Our group travel packages in Bali are designed to be as complete and stress-free as possible. For both schools and companies, we include comfortable accommodation, private group transport with driver, and a curated selection of activities adapted to your objectives—whether cultural immersion, sustainability projects, or team-building experiences. Dedicated local facilitators and guides accompany the group to ensure smooth logistics and meaningful connections. Meals are often provided depending on the chosen venue, and extra activities can be added on request. This all-inclusive approach ensures your study trip or corporate retreat in Bali runs seamlessly from start to finish.
What is the booking and payment process for institutions or companies?
Booking a school program or corporate retreat in Bali with Back to the Roots is simple and transparent. Once we understand your objectives, group size, and preferred dates, we design a tailor-made proposal including accommodation, activities, and logistics. After your approval, we request a deposit to secure the reservations, with the balance due closer to the departure date. Payments can be made easily via secure online transfer or credit card. Our team provides clear documentation and ongoing support, ensuring that your educational trip or company offsite in Bali is well organized from planning to completion.